Alderney Gambling Control Commission

More players are choosing to put luck to test online casinos. The most important prerequisite for this is a regulated market. Only here players have fair chances to go to the start and hope to win. Of course, there are different licensing authorities, but the Alderney Gambling Control Commission is definitely well known.

Players should always look out for licensed gambling sites for this reason alone, as only they can present a satisfactory framework. Alderney Gambling Control Commission monitors all online casinos in detail. We recommend that you only place bets with an online casino provider that has an official license.

NameAlderney Gambling Control Commission
AddressSt Anne’s House, Queen Elizabeth II Street, Alderney, Channel Islands, GY9 3TB
Phone(+44) 01481 825500
E-mail[email protected]

What is Alderney Gambling Control Commission?

Alderney Gambling Control Commission is the licensing authority for Alderney. All gambling companies based in the region must be licensed by the AGCC. This license is only available to operators who have been thoroughly investigated by the authority. This means in detail that the government body pays attention to player protection or the financial.

This ensures casino operators considered highly secure to provide their services. AGCC regulates not only classic online casinos but also sports betting websites, fantasy sports, poker and other types of gambling.

How does the casino regulatory authority work?

Any gaming operator wishing to make its portfolio available within the jurisdiction of the Alderney Gambling Control Commission will be thoroughly screened. For example, the commission checks the founders or owners of the company, who must show a completely clean slate.

In addition, financial requirements for granting licenses also count. A gambling provider must demonstrate certain financial security to guarantee that the winnings can actually be paid out to the players. Integrity and competence also play an important role. After all, the authority is a body that works for the players and wants to ensure that only the most competent and best offers are available.

The advantages of AGCC licensed casinos

The online casinos licensed by AGCC can offer advantages that cannot be found with casinos without a license. These are basically the strongest arguments for going exclusively with casinos who have a license from the Alderney Gambling Control Commission. We will now take a closer look at all the details in the following.

Player protection

Gamer protection is the top priority for every regulatory authority and is in principle the driving force behind its work. Players must always be able to be sure that their funds and data are in safe hands.

Casinos must protect player data at all times when registering or processing payments, without passing to third parties. The protection of data is implemented using SSL encryption, which promises the top protection level for all transactions and form entries. This protection is, in turn, indispensable if a provider wants to protect itself from the attacks of cybercriminals.

Although the threat of these attacks has diminished somewhat in modern times, the problem is still omnipresent and is an important part of the Alderney Gambling Control Commission’s work.

Fair play

To a nice round in the online casino simply belongs the fact that the games are fair. To ensure this, the regulatory authorities take a close look at the random generators of online casinos. This applies not only to the time before entering the market, but also to the ongoing business.

AGCC checks whether the random generators really work correctly and cannot be manipulated. If the RNG was found to be permissible, all players can rely on the fact that the games are determined by chance and that there is no possibility of manipulating the outcomes. Neither in Blackjack, nor in Roulette, nor at the slot machines. As an additional safeguard, many casino sites also have their random number generators checked by independent agencies, which provides additional security for all players.

Separate storage of funds

Online casinos are at an absolute peak and receive daily new influx. Nevertheless, it can of course still be that one of the providers maneuvered into a financial imbalance. Should this be the case, players in casinos with a license from AGCC have no reason to worry.

The authority not only checks the financial framework of the providers but also ensures that the funds are stored separately. Deposits of all players are kept separate from the capital used internet casino for its operations. If there is actually a financial emergency or insolvency, the funds of the players are not affected.

The same is the case if the casino becomes the victim of a cyber attack. This also applies to the funds for the operational business and the deposits and funds of the players are not affected.

Verification of the operation

The regulation of gambling is also important, as players would otherwise be quite inferior in disputes with the providers. Casino providers could do what they should and it would be extremely difficult for players to resist.

If winning is not paid out, many players resort to legal support. However, this would then have to become active abroad, which would involve enormous costs. Moreover, such a process will take a long time.

With AGCC, there is another point in between, which makes the dialogue with the provider much easier. Players can simply contact the authority, which will then initiate further steps. In this way, every player can be sure that they will be heard and that the authority will support them in their plans.

How to recognize casinos licensed by the Alderney Gambling Control Commission?

The easiest and safest way to discover casinos licensed by the AGCC is to browse through our website. All of the casinos listed here have been thoroughly checked by us and considered as 100% reputable.

Suitable providers can be found in the blink of an eye and every player can immediately start his rounds. We also recommend that you visit the official website of the Alderney Gambling Control Commission. Here you can call up a list of all providers who are allowed to make their portfolio available under this license.

look at the casino’s website, where the logo of the competent authority will usually be found directly on the home page footer. This logo alone, however, is no solid proof that the casino actually holds a license from the Alderney Gambling Control Commission.

Instead, players should always check this again by comparing the registration number on the website and the homepage of the regulatory authority. If these numbers match, it is safe to assume that the casino is a regularly licensed site.

For these issues, the authority helps

Over time, playing at the casino website often results in contentious situations where the assistance of the AGCC may be called upon. This can be a technical problem, for example, if the connection is lost in the middle of a game and it is not clear what to do with possible winnings.

If the players and casinos are unable to reach an agreement, the authority will act as a mediator and ensure that any discrepancies are resolved. At the same time, financial discussions are of course a case for the authority, in addition to technical problems.

For example, should players have not been paid out enough money, they can also contact the Alderney Gambling Control Commission. Other potential issues include customer support, verification, and decisions such as closing the player’s account.

How can I make a complaint?

If players wish to voice their displeasure to the authorities, there is a quick way to do so via the Alderney Gambling Control Commission website. Here, you will find a form that has been set up specifically for this purpose.

After a discussion with a casino provider, players can simply go to the homepage of the authority and describe their problems here. The request is usually processed quickly, even if the authority does not yet process it directly.

Alternatives for establishing contact are a regular e-mail address and a telephone hotline. It is important to note, however, that the authority should always be contacted only as a last resort. Players should therefore only establish contact if no success could be achieved in a conversation with the provider himself. If you need more information on this topic, you can simply go directly to the website of the complaints office.

History of Alderney Gambling Control Commission

AGCC has been active for 20 years. The authority began its work in 2000 and has since then been the only authority responsible for regulating gambling in Alderney.

Authority works closely with other licensing authorities, such as the UK Gambling Commission, to ensure that operators comply with strict legal requirements and industry standards at all times. In recent years, the importance of the AGCC has grown as more and more online casinos choose to locate their headquarters in this area of jurisdiction.


An unregulated gambling market should be unacceptable for players. Providers could do whatever they wanted and the players would not be able to get help from any source. However, thanks to the work of the Alderney Gambling Control Commission, there is no need to worry about this issue, as the authority scrutinizes all companies in its jurisdiction very closely. This ensures that players are immediately in the best hands and can turn to the authority if they have any problems.

Our article should have answered all questions about the Alderney Gambling Control Commission. If that’s still not enough, we recommend a look at our guides to MGA and the UK Gambling Commission. Among other things, AGCC works together with these two authorities to provide a secure framework despite a large number of casinos.