PlayFrank Casino

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Modified: 17/09/2018

PlayFrank Casino will surprise you with a funny and impeccable design. Site launched in 2014 is operated by EveryMatrix NV and has a license from the authorities in UK and Malta. Casino is packed with an amazing motley and diverse range of games. Portfolio includes online slot machines, progressive jackpots roulette, baccarat, blackjack and many others.

When it comes to casino name, allegedly Frank, the founder of the online casino is a gambler who gained a fortune with his last spins in 2012 at Mega Fortune. Then, he decided then to invest large part of his profits on development an online casino platform that focuses purely on players needs. Well, we really want to believe in that story.

Review

Play Frank Casino website is clearly structured, easy to navigate and has a very fast loading time. Exciting casino games in combination with generous bonuses for new customers are good for players starting casino adventure, same as high rollers. Games are divided into categories, on homepage you will also find links to general terms and conditions and the FAQs. For all customers who want to play on the go – website is fully responsive, thus slots and live tables are easily accessible on mobile phones and tablets.

Bonus

You may already know that, however welcome bonus is one of the major benefits of signing up to new UK casinos. Let’s have a closer look at PlayFrank welcome pack: you can get 100% bonus up to £100 on first deposit + 50 bonus spins on Starburst from NetEnt. To qualify for the promotion, you need to deposit minimum £20. Wagering requirement for the deposit bonus is 35x (d+b) and 40x for extra spins.

Extra spins, tracks & daily challenges

PlayFrank introduced an amazing gamification system. System is called Tracks, in which player decides how and when to receive rewards. Reach another level of experience with more games played. Level up and get custom Reward Tracks. What are these? Extra spins, bonuses, cashbacks and some other goodies! There are also are 3 Daily Challenges available, where you can be rewarded with ie. with 10 extra spins!

Games selection

Playfrank platform turns out to be an easy-to-use and user friendly. There is no casino software to download. Instead, you can play without problems in your web browser. PlayFrank Casino offers a good mix of casino games, slots, jackpots and live casino tables. The variety is really hard to beat. Choose from 2300+ games, including over 1900 slots! Huge selection can be filtered by category: Featured, Video slots, Classic slots, Table games, Live casino, Jackpot and by software provider. There is also a search box where you can enter  title directly to quickly play your favourite game. PlayFrank Casino portfolio include slots, such as Hansel & Gretel Slot, Book of Dead, Sweet Alchemy, Pearl Lagoon, Immortal Romance, Moon Princess just to name few.

Both Netent and Microgaming are available among 20+ game providers. Even the 3D slots from Betsoft Gaming can be found there. These include, for example Alkemor’s Tower and Sugar Pop. For roulette and card games enthusiasts, PlayFrank Casino prepared a good selection of classic casino games. Furthermore, there are also several roulette tables. Very popular are European and French roulette variations. Baccarat, Blackjack and various poker variants can be found under the table games category. If you are looking for high stakes / high winnings, you could visit progressive jackpot section. Play games such as Mega Fortune, Mega Joker and Hall of Gods where millions are in roll.

Mobile experience

The PlayFrank mobile slots are available on every smartphone and tablet. Our PlayFrank Casino experience with the slot machines was very excellent, as mobile games selection was almost the same as on desktop. Players can make deposits and withdraws via mobile and log in to casino as usual.

Deposit and withdrawals

PlayFrank Casino provide several payment options. You can deposit via credit card, debit card (VISA, Mastercard), PaySafeCard, Neteller, Skrill, Instant Bank Transfer, Trustly. Unfortunately, we miss PayPal payments. Otherwise, players are served quite well. The minimum deposit amount per transaction is 20 Pounds. Normally, the deposits are free of charge. From other hand, please not that only the in-house bank of the player could charge extra.

Withdrawals are usually made via credit card, Neteller, Skrill and bank transfer. The minimum payout amount is £20. Monthly withdrawal limit: £25,000, weekly £10,000. Payments are usually processed in PlayFrank Casino within 24 hours. Transfer will take another 24 hours to seven days depends on the vendor. The quickest are e-Wallets – Neteller and Skrill. Bank transfer is lagging behind with a period of up to seven days.

Customer support

PlayFrank support can reached via e-mail and live chat. Chat with support representatives is always has the fastest way. E-mail communication usually takes a little longer. As we have noticed, live chat is not always busy. If no agent is available, special message will be sent via email to the support team. Playfrank is proud to offer you 24-hour customer service on every day of the year. In our tests, casino delivered very good response time, usually shorter than 2 minutes.

Detailed FAQ section, in which you get answers to many questions, ensures that contacting customer service is required only in rare cases.

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User ratings

  • Many games, great friendly support!

    Playfrank is a casino that I would definetely visit again, one of my favorites! Registration and deposit went quickly and easily. There is lots of games, something for everyone round off the package. I like the visual concept of the website, you can find your way around very quickly as everything is clearly.

    OPOS -
    5.0 rating
    5 / 5
  • Love bonus system and rich game offer

    I've heard a lot of good things about Play Frank casino and have finally tested it myself. I can confirm that it really deserves its reputation. The customer service is always accessible, friendly and very customer-oriented. Great bonus offers and Tracks system give a lot of entertainment. Only disadvantage for me - no Paypal deposits.

    Haiiko -
    5.0 rating
    5 / 5
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